Looking to renew your organization? (B for Build)

Here’s an approach to renewing your organization, starting at the beginning (ABCDE):

Attract
new talent, additional resources

Build
relationships & teamwork

Clarify
roles & responsibilities

Develop
tools, skills & learning opportunities

Enable
clients & each other

BUILD — BUILD — BUILD — BUILD

Relationships and Teamwork
What is so important about building relationships and teams? Strong, elastic relationships and teams allow you to do more with less.

Integrated People Approach
There are two necessary elements for building relationships and teams in an organization:
1. Trust
2. Collaboration

How do we build relationships and teams? Ways of improving any relationship:

Explore the relationship from the other person’s point of view. Imagine how they experience your behaviour. What sort of label would they put on it? How do they feel? Shake off that emotional state before continuing.

Shift your question from ‘How can I change that person’s behaviour?’ to ‘How am I reinforcing or triggering that person’s behaviour?’ Explore how else you could respond to him or her.

Next steps:
Cluster teams with consistent service standards
Strengthen internal communications activities
Facilitate employee development

“If you can be interested in other people, you can own the world.”
Jay Abraham, Author of: Getting Everything You Can Out of All You’ve Got: 21 Ways You Can Out-Think, Out-Perform and Out-Earn the Competition

CDE to come…Next week: C for Clarity

bobbie, dot, dot, dot